eLearn (Brightspace designed by Desire2Learn – D2L) is a way to deliver interactive courses or course components over the web at Chattanooga State.
24/7 eLearn Support : 1-423-697-2592 or toll free long distance 1-800-207-8202.
After business hours call 1-855-664-1161 (long distance toll free) or email D2LHelp@chattanoogastate.edu.
D2L/Brightspace is committed to performing key application testing when new browser versions are released. However, due to the frequency of some browser releases, D2L cannot guarantee that each browser version will perform as expected. If you encounter any issues with any of the browser versions listed in the tables below, contact Chattanooga State’s Academic Resources Center at the phone numbers or email listed above. Someone will help determine the best course of action to resolve the issue.
Supported browsers are the latest or most recent browser versions that are tested against new versions of D2L products. Customers can report problems and receive support for issues. For an optimal experience, D2L/Brightspace recommends using supported browsers with D2L/Brightspace products.
Note the following:
- For Desktop systems, you must have Adobe Flash 10.1 or greater
|Browser||Supported Browser Version(s)||Maintenance Browser Version(s)|
|Mozilla® Firefox®||Latest, ESR||N/A|
Tablet And Mobile Support
|Device||Operating System||Browser||Supported Browser Version(s)|
|Apple®||iOS||Safari, Chrome||The current major version of iOS and the previous major version of iOS. For example, as of June 7, 2017, D2L supports iOS 10.3.2 and iOS 9.3.5, but not iOS 10.2.1, 9.0.2, or any other version. Chrome: Latest version for the iOS browser.|
|Windows||Windows 10||Edge, Chrome, Firefox||Latest of all browsers, and Firefox ESR|
What Kinds Of Files Can I Use For Course Content?
|HTM, HTML, MHT, MHTML||Web document||Brightspace Learning Environment strips the
|RTF, PPT, PPS, PDF, DOC, DOCX, PPTX, XML, XLS, TXT, WPD||Text document||N/|
|JPG, JPEG, PNG, GIF, BMP, TIF, TIFF||Image||N/A|
|SWF, MPG, MPEG, RM, MP3, MP4, M4V, M4A, AVI, WAV, RAM, ASF, MOV, RA||Media||The extensions MP4, M4V, and M4A allow users to drag entire albums, video podcasts, and movies from iTunes|