System Requirements

 

eLearn (Brightspace designed by Desire2Learn – D2L) is a way to deliver interactive courses or course components over the web at Chattanooga State.

24/7 eLearn Support : 1-423-697-2592 or toll free long distance 1-800-207-8202.
After business hours call 1-855-664-1161 (long distance toll free) or email  D2LHelp@chattanoogastate.edu.

 

Browser Support

D2L/Brightspace is committed to performing key application testing when new browser versions are released. However, due to the frequency of some browser releases, D2L cannot guarantee that each browser version will perform as expected. If you encounter any issues with any of the browser versions listed in the tables below, contact Chattanooga State’s Academic Resources Center at the phone numbers or email listed above. Someone will help determine the best course of action to resolve the issue.

Supported browsers are the latest or most recent browser versions that are tested against new versions of D2L products. Customers can report problems and receive support for issues. For an optimal experience, D2L/Brightspace recommends using supported browsers with D2L/Brightspace products.

Note the following:

  • Ensure that your browser has JavaScript and Cookies enabled
  • For Desktop systems, you must have Adobe Flash 10.1 or greater
  •  

    Desktop Support

     

    Browser Supported Browser Version(s) Maintenance Browser Version(s)
    Microsoft® Edge Latest N/A
    Internet Explorer® N/A 11
    Mozilla® Firefox® Latest, ESR N/A
    Google® Chrome™ Latest N/A
    Apple® Safari® Latest N/A

     

    Tablet And Mobile Support

     

    Device Operating System Browser Supported Browser Version(s)
    Android Android 4.4+ Chrome Latest
    Apple® iOS Safari, Chrome The current major version of iOS and the previous major version of iOS. For example, as of June 7, 2017, D2L supports iOS 10.3.2 and iOS 9.3.5, but not iOS 10.2.1, 9.0.2, or any other version. Chrome: Latest version for the iOS browser.
    Windows Windows 10 Edge, Chrome, Firefox Latest of all browsers, and Firefox ESR
           

     

    What Kinds Of Files Can I Use For Course Content?

     

    Extension File Type Notes
    HTM, HTML, MHT, MHTML Web document Brightspace Learning Environment strips the tag and text within the tag from user created web documents</td> </tr> <tr> <td>RTF, PPT, PPS, PDF, DOC, DOCX, PPTX, XML, XLS, TXT, WPD</td> <td>Text document</td> <td>N/</td> </tr> <tr> <td>JPG, JPEG, PNG, GIF, BMP, TIF, TIFF</td> <td>Image</td> <td>N/A</td> </tr> <tr> <td>SWF, MPG, MPEG, RM, MP3, MP4, M4V, M4A, AVI, WAV, RAM, ASF, MOV, RA</td> <td>Media</td> <td>The extensions MP4, M4V, and M4A allow users to drag entire albums, video podcasts, and movies from iTunes</td> </tr> </tbody> </table> <p> </p> </ul> </main> </div> <!--END OF #INNERCONTAINER--> </div> <!--END OF #CONTAINER--> </body> </html>